Terms and Conditions
Effective Date: 19/11/2024

Welcome to Neha Creation Jaipur! These Terms and Conditions govern your access and use of our website, nehacreation.com, and the purchase of our products. By using our website or placing an order, you agree to comply with these Terms and Conditions.

1. General Information

• Owner: Neha Creation Jaipur
• Contact: +91 9571547148, +91 8239424230 | Email: jaipurncwork@gmail.com
• Address: Shop No. B-1, Ganesham Plaza, Sanga Setu Bridge, Near Hanuman Temple, Sanganer Bazar, Jaipur, Rajasthan, PIN - 302029

2. Use of Website

• By accessing this website, you confirm that you are at least 18 years old or have parental/guardian consent.
• You agree not to engage in any unlawful, fraudulent, or harmful activity while using our website.
• Any misuse of the website, such as hacking, unauthorized access, or use of bots, is prohibited.

3. Product Information

• We strive to provide accurate descriptions, images, and specifications for all products listed on nehacreation.com. However, slight variations in color, size, or design may occur due to screen display settings or handmade craftsmanship.
• All products are subject to availability. We reserve the right to limit quantities or discontinue any product without prior notice.

4. Pricing and Payment

• All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
• We reserve the right to change product prices at any time without prior notice.
• Payment must be completed via our secure payment gateway. We accept credit/debit cards, UPI, etc.].

5. Orders and Shipping

• Orders will be processed only after successful payment.
• Shipping timelines vary by location and are estimated during checkout.
• We are not responsible for delays caused by unforeseen circumstances, including courier service disruptions or natural events.
• You are responsible for providing accurate shipping details. Incorrect information may result in delivery delays or additional charges.

6. Cancellation and Returns

• Order Cancellation: You may cancel your order before it is dispatched by contacting our support team. Once dispatched, cancellation is not possible.
• Returns and Refunds:
  • Returns are accepted only for defective or damaged items, subject to review and approval.
  • Items must be returned in their original packaging, unused, and with proof of purchase within 7 days of delivery.
  • Refunds will be processed after verifying the returned item’s condition.
  • Shipping charges for returns are non-refundable unless the product received was defective or incorrect.

7. Intellectual Property

• All content on nehacreation.com, including text, images, logos, and graphics, is the intellectual property of Neha Creation Jaipur.
• You may not copy, reproduce, distribute, or use our content without prior written permission.

8. Limitation of Liability

• Neha Creation Jaipur shall not be held liable for:
  • Any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Errors, interruptions, or delays in website operation.
• Our liability is limited to the value of the purchased product(s).

9. Privacy

Your use of this website is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.

10. Governing Law and Dispute Resolution

• These Terms and Conditions are governed by the laws of India.
• Any disputes shall be resolved exclusively in the courts of Jaipur, Rajasthan.

11. Changes to Terms and Conditions

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of the revised terms.

Thank you for shopping with Neha Creation Jaipur!
If you have any questions, please contact us at:

• Phone: +91 9571547148, +91 8239424230
• Email: jaipurncwork@gmail.com
• Address: Shop No. B-1, Ganesham Plaza, Sanga Setu Bridge, Near Hanuman Temple, Sanganer Bazar, Jaipur, Rajasthan, PIN - 302029