Shipping Policy
Effective Date: 19/11/2024
At Neha Creation Jaipur, we are committed to delivering your orders promptly and securely. This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of products purchased from nehacreation.com.
1. Shipping Locations
- We currently ship across India.
- International shipping is not available at this time.
2. Shipping Charges
- Shipping charges vary based on the location, order value, and the weight of the product.
- The applicable shipping charges will be displayed at checkout before payment.
3. Shipping Timelines
- Orders are typically processed and dispatched within1-3 business days after payment confirmation.
- Delivery times depend on the shipping location and typically range between 5-10 business days.
- For remote areas, delivery may take longer.
4. Order Tracking
- Once your order is dispatched, you will receive a shipping confirmation email or SMS with tracking details.
- You can use the tracking number to monitor your shipment’s progress via the courier service’s website.
5. Delivery
- Orders will be delivered to the address provided at checkout. Please ensure that the address is accurate and complete.
- If delivery is unsuccessful due to an incorrect address or unavailability of the recipient, additional charges may apply for re-delivery.
- Upon delivery, please inspect the package for damage. If the package appears tampered with or damaged, do not accept it and notify us immediately.
6. Delays and Exceptions
- While we strive to ensure timely delivery, delays may occur due to unforeseen circumstances such as natural disasters, strikes, or courier service disruptions.
- We are not liable for delays caused by external factors but will work to resolve any issues promptly.
7. Undeliverable Packages
- If a package is returned to us as undeliverable (due to incorrect address or repeated delivery failures), we will contact you for further instructions.
- Additional shipping charges may apply for re-shipment.
8. Contact Us
For any questions or concerns regarding your order or shipping, please contact our customer support team:
- Phone: +91 9571547148, +91 8239424230
- Email: jaipurncwork@gmail.com
- Address: Shop No. B-1, Ganesham Plaza, Sanga Setu Bridge, Near Hanuman Temple, Sanganer Bazar, Jaipur, Rajasthan, PIN - 302029
We are dedicated to providing a seamless shopping experience and ensuring your orders reach you safely and on time. Thank you for choosing Neha Creation Jaipur!
