Cancellation Policy
Effective Date: 19/11/2024

At Neha Creation Jaipur, we understand that circumstances may change, and you may need to cancel your order. This Cancellation Policy outlines the terms under which cancellations can be made.

1. Cancellation Before Dispatch

• Eligibility:
  • You may cancel your order before it is dispatched by contacting us at jaipurncwork@gmail.com or calling +91 9571547148 / +91 8239424230.
• Refund for Prepaid Orders:
  • A full refund will be processed for prepaid orders canceled before dispatch.
• Process:
  • Provide your order details and reason for cancellation when contacting us.

2. Cancellation After Dispatch

• Once an order has been dispatched, cancellations are not allowed. However, you may initiate a return as per our Return and Refund Policy.

3. Non-Cancellable Orders

The following types of orders cannot be canceled:

• Customized or personalized products.
• Orders marked as "Final Sale" or "Non-Cancellable."

4. Refund Timeline

• Refunds for canceled orders (if applicable) will be processed within 7-10 business days to the original payment method.

5. Contact Us

For cancellations or queries, please reach out to us:

• Phone: +91 9571547148, +91 8239424230
• Email: jaipurncwork@gmail.com
• Address: Shop No. B-1, Ganesham Plaza, Sanga Setu Bridge, Near Hanuman Temple, Sanganer Bazar, Jaipur, Rajasthan, PIN - 302029

We are here to assist you and ensure a smooth shopping experience!